Introduction

Welcome to Forex Chambers (referred to as “we,” “us,” or “our”). We operate a specialized referral and matching platform connecting users with elite, independent legal counsel and professional service providers (“Service Providers”) across complex legal and technical disciplines.

This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) and non-personally identifiable data when you use our website, services, and associated platforms (collectively, the “Service”). We are committed to transparency and the protection of your privacy. By using our Service, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information primarily to facilitate the matching process between you and appropriate Service Providers and to improve our service offerings.

1.1 Information You Provide Directly

This information is collected when you fill out contact forms, request consultations, or communicate with us directly.

  • Contact and Identification Data: Name, email address, phone number, and professional title.

  • Query Data: Details regarding the legal or technical service you require (e.g., “Need counsel for GDPR compliance,” “Seeking a specialist for a CMBS securitization,” “Need a VAPT quote”). This information is necessary to match you with the correct specialist.

  • Professional Data: Company name, industry, and size, if the query is business-related.

  • Communication Records: Any content of your correspondence with us (emails, chat transcripts, voice messages).

1.2 Information Collected Automatically (Usage Data)

When you access our Service, we automatically collect certain data to improve functionality and analyze performance.

  • Device Information: IP address, browser type, operating system, and unique device identifiers.

  • Usage Data: Pages visited, time spent on pages, referral sources, and the sequence of clicks within the site (clickstream data).

  • Location Data: General, non-precise location information inferred from your IP address.

1.3 Information from Third Parties

We may receive limited information from Service Providers or partners to whom we refer you, solely to verify the successful matching and referral process. This typically includes confirmation that contact was made or that a consultation took place, but does not include the content of your privileged discussions.

2. How We Use Your Information

We use the collected information for the following primary purposes:

2.1 Service Delivery and Matching (Core Function)

  • To Facilitate Referrals: To analyze your query data and match you with the most appropriate, specialized, and available Service Providers within our network.

  • To Personalize Experience: To tailor the content and service recommendations displayed on our website.

  • To Communicate: To respond to your inquiries, send service updates, and manage your account or consultation requests.

2.2 Business Operations and Improvement

  • Analytics: To monitor and analyze usage patterns and trends to improve the quality, functionality, and security of our Service.

  • Security: To maintain the security and integrity of our Service, prevent fraud, and enforce our terms and conditions.

2.3 Legal and Compliance

  • Audit and Compliance: To comply with legal obligations, regulatory requirements, and internal policies related to our business operations.

  • Enforcement: To enforce our rights and defend against legal claims.

3. How We Share Your Information

We do not sell your PII to third parties for monetary consideration. We share your information only as necessary for the core function of our Service or when legally required.

3.1 Sharing with Service Providers

When you submit a consultation request, we share relevant Contact Data and Query Data with the specific legal counsel or Service Provider(s) we believe can best assist you. This is essential for the referral to take place.

  • Note on Attorney-Client Privilege: Once you are matched and enter into a client/attorney relationship with a Service Provider, all subsequent communication is governed by the Service Provider’s own privacy policy and is protected by attorney-client privilege, to which Forex Chambers is not a party.

3.2 Service Providers (e.g., Hosting, Analytics)

We utilize trusted third-party service providers to perform functions on our behalf (e.g., website hosting, data analysis, CRM tools). These parties have access to your PII only to perform these tasks and are obligated not to disclose or use it for any other purpose.

3.3 Legal Obligations

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation or governmental request.

  • Protect and defend our rights or property.

  • Prevent or investigate possible wrongdoing in connection with the Service.

  • Protect the personal safety of users or the public.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

  • Cookies: Small files stored on your device that help us improve site functionality, track website traffic, and authenticate users. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  • Google Analytics: We use Google Analytics to collect data about website usage and traffic. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

5. Data Security

We employ reasonable physical, technical, and administrative security measures designed to protect the PII we collect.

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect the transmission of sensitive data, such as information submitted through consultation forms.

  • Access Controls: Access to your PII is restricted to employees and contractors who need the information to perform their specific job functions (e.g., matching users with Service Providers).

Disclaimer: No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data.

6.1 General Data Protection Regulation (GDPR) Rights

If you are a resident of the European Economic Area (EEA) or the UK, you have the right to:

  • The Right to Access: Obtain a copy of your PII held by us.

  • The Right to Rectification: Request correction of inaccurate or incomplete data.

  • The Right to Erasure (“Right to be Forgotten”): Request the deletion of your PII under certain conditions (e.g., if the data is no longer necessary for the purpose it was collected).

  • The Right to Restrict Processing: Request the temporary suspension of processing your PII.

  • The Right to Data Portability: Obtain your PII in a structured, commonly used, machine-readable format.

  • The Right to Object: Object to the processing of your PII for direct marketing purposes.

6.2 California Consumer Privacy Act (CCPA/CPRA) Rights

If you are a California resident, you have the right to:

  • The Right to Know: Request disclosure of the categories and specific pieces of PII we have collected about you.

  • The Right to Delete: Request the deletion of your PII, subject to certain exceptions.

  • The Right to Opt-Out of Selling/Sharing: The right to opt-out of the “sale” or “sharing” of your PII. Note: Forex Chambers does not “sell” PII as defined under the CCPA. We share your data only to facilitate the Service Delivery and Matching you request.

To exercise any of these rights, please contact us using the contact information provided below.

7. Data Retention

We will retain your PII only for as long as is necessary for the purposes set out in this Privacy Policy:

  • Query Data: Retained for a reasonable period to ensure the successful completion of the referral service, track usage, and perform internal audits.

  • Usage Data: Generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

8. International Data Transfers

Your information, including PII, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

By consenting to this Privacy Policy and submitting your information, you agree to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children’s Privacy

Our Service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect PII from Children. If we become aware that we have collected PII from a Child without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, your data rights, or our data practices, please contact us:

Forex Chambers

  • By Email: support@corexchambers.legal

We are committed to resolving complaints about our collection or use of your personal information.